Return policy

In Wazabi, we aim to provide our customers with a seamless shopping experience. If you are not satisfied with your purchase, you may be eligible for a return under the following conditions:

• Eligibility for Returns

  • Returns must be requested within the same day of receiving the product.
  • The item must be unused, in its original packaging, and in the same condition as received.
  • Perishable items such as flowers and food cannot be returned. However, a refund or replacement may be offered if the product quality is found to be unsatisfactory

• Damaged or Defective Products

  • If you receive a damaged or defective item, please report it to our Customer Service team on the same day of delivery.
  • The return request will be processed after verification

• Incorrect or Unsatisfactory Products

  • If the product does not match its description or does not meet your expectations, notify our Customer Service team on the same day of receipt for assistance.
  • Our team will review your complaint and take appropriate action.

• Products with Manufacturer Warranty

  • For products covered under a manufacturer’s warranty, please contact the respective manufacturer directly.

For any return-related queries, please contact our Wazabi team.